Privacy Policy
Committed to Protecting Your Personal Data and Ensuring Transparency
At fywanau, we respect your privacy and are dedicated to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our electrical installation and maintenance services in Singapore.
We adhere strictly to applicable data protection laws and adopt best practices to ensure your data is secure, confidential, and handled responsibly.
Information We Collect
We collect personal information that you voluntarily provide when you contact us, request a quote, or use our services, including but not limited to:
- Full name
- Contact details (phone number, email address)
- Service requirements and project details
- Payment and billing information
How We Use Your Information
Your information is used to:
- Provide and manage our electrical services
- Communicate with you regarding your inquiries, quotations, and service updates
- Improve our services and customer experience
- Comply with legal and regulatory requirements
Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information with trusted service providers only as necessary to fulfill your requests or legal obligations, including:
- Contractors or subcontractors involved in your project
- Regulatory agencies, if required by law
- Service providers assisting with IT and communication systems
Data Security
We implement robust technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our staff are trained to handle data responsibly, and we review our security policies regularly to maintain high standards.
Your Rights
You have the right to access, correct, or request deletion of your personal data held by us. You may also object to or restrict certain processing activities. To exercise your rights, please contact us through the contact information provided below.
Retention Period
We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once data is no longer required, it is securely deleted or anonymized.
Cookies
Our website uses cookies to enhance your browsing experience and analyze traffic. For detailed information, please refer to our Cookies Policy available on the website.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.
Contact Us
If you have any questions or concerns regarding your personal data or this Privacy Policy, please reach out to our Singapore office using the contact details in the footer or via our Contact page.
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Why Choose Our Service
"The quote process was incredibly straightforward and transparent. Within 3 hours of submitting the form, I had a detailed assessment and competitive pricing for our office renovation electrical work. The final project cost matched their quote exactly - no surprises!"
